Who should I contact if something goes wrong? October 10, 2023 07:28 Updated If you need help from our Support Team or there is an issue with your Refurb®-product that needs inspection, you should create a complaint case on our complaints page. Related articles How do I go about making a complaint? How should I package my computer in the event of a complaint? Can my data be recovered or transferred in connection with a complaint? Is my Refurb® PC ready for use upon receipt? Is a charger included when I buy a Refurb® computer?